Reagents and qPCR kits in our catalogue are usually in stock and have an estimated dispatch of <2 days. If these are not in stock, you will be notified.

Custom qPCR Kits should take 4 to 6 weeks per kit for design and development.

We work hard to keep shipping costs to a minimum. Kits are all sent by courier to ensure rapid delivery. Cost varies according to your location. Before placing an order, this will be calculated for you automatically.

Yes! We sell our products across the globe. You can order from us directly and we will ship to you.

We ship most of our products dry. The short shipping times will not jeopardize product stability. Eg. Dry oligos remain stable for over 40 weeks when stored at 37°C, which represents a “worst case scenario” of shipping conditions.

Products that are not lyophilised are be packaged appropriately to deal with extended shipping times.

You can adjust the shipping address by going to MY ACCOUNT (you will have to sign in) and selecting Edit address information. Edit the address if you have moved within your organization, or add an additional address if you will be shipping to multiple locations within your organization.

Please note that to change the shipping address on an order that has been entered, you will need to contact us.

Also, be aware that we cannot change addresses for orders that are being processed.

We ship most of our products dry. The short shipping times will not jeopardize product stability. Eg. Dry oligos remain stable for over 40 weeks when stored at 37°C, which represents a “worst case scenario” of shipping conditions.